I am a frequent Ice cream cake buyer and the service there was good when you have the students helping you BUT the old lady that works there is not very friendly. She should SMILE more often. Her service is quite rude. Maybe that's how she is always because I know, I have been going to that location for many years(it's the closiest one near my home)and she has been there always too. If she is the owner or mgr she should change her service because she will definitely lose a custoemr in the future.
Her telephone manner is just as terrible.
I have been coming to the BR since I was a kid, love the cakes especially!!